Check-in procedures vary depending on the departure airport.
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Narita Airport, Suvarnabhumi Airport
Check-in is conducted automatically no later than 4 hours before departure time and a Boarding Pass will be sent to the email address you registered at the time of booking.
If you do not receive the email, please come to the check-in counter. -
Incheon Airport, Changi Airport
Please come to the check-in counter no later than one hour before departure time.
For detailed information, please see here.