The e-mail containing your reservation information (itinerary) is sent with the following title from the following e-mail address. Please check your inbox again.
[Title] AirJapan - Booking Confirmation #xxxx (reservation number)
[Sender e-mail address] do_not_reply@staging.inkcompute.com
The reason you have not received the e-mail may be any of the following.
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A wrong e-mail address was entered
Please check the e-mail address you entered when booking your flight on the Check reservation page (Login page). -
The e-mail was automatically sorted into the spam folder
Please search for the e-mail by the above title or sender address in your inbox. -
Domain/e-mail address blocking
If you have set your e-mail to receive e-mails only from specific domains in order not to receive spam messages, please change your setting so that e-mails from staging.inkcompute.com can be received, log in to the Check reservation page on the website of AirJapan, and have the e-mail resent.
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*Caution* If you purchased your ticket on a reservation website other than the official website of AirJapan or at a travel agency, please contact the website or the agency. |
Reference Please resend the e-mail providing the details of my reservation (itinerary)