The reservation number (six-digit alphanumeric code) is displayed on the reservation completion screen when booking a ticket and contained in the Reservation completion e-mail sent to the e-mail address that was registered when booking a ticket.
The sender e-mail address and title of the e-mail containing your reservation information (itinerary) are as follows.
[Title] AirJapan - Booking Confirmation #xxxx (reservation number)
[Sender e-mail address] do_not_reply@staging.inkcompute.com
* The e-mail containing your reservation information (itinerary) may have been sorted into the spam folder. Please check your spam folder.
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*Caution* If you purchased your ticket on a reservation website other than the official website of AirJapan or at a travel agency, please contact the website or the agency. |
Reference I haven’t received the e-mail containing the reservation information (itinerary).