Inquiries

Before making an inquiry

Check out our frequently asked questions now!
They may solve your problem and save your time!

＞Please tell me about the additional fees for each optional service (such as assigned seats and baggage).

＞How do I make a reservation?

＞Is it possible to cancel or obtain a refund for a reserved ticket?

＞When is the latest I can request a seat assignment?

Inquiries to Operators

Operating Hours

Please make sure the telephone number before making a phone call.
Charges applied to the phone call will be borne by caller

English Operating Hours