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  1. AirJapan Customer Support|FAQs
  2. Reservation Confirmations / Changes / Refunds
  3. Changes ・Cancellations ・Refunds

Changes ・Cancellations ・Refunds

  • Is it possible to cancel or obtain a refund for a reserved ticket?
  • Can I change the registered date of birth of the passenger?
  • Is it possible to change the name of the passenger on the ticket?
  • Is it possible to correct passport information after a ticket has been issued?
  • Is it possible to change the flight number, flight date, place of departure, or destination on a reserved ticket?
  • Can purchased optional services (paid options for checked baggage, seats, in-flight meals, and other services) be canceled and refunded?
  • How do I change the e-mail address I used for the reservation?
  • I have accidentally canceled a reservation. Can I have it back?
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